About the Founder

Meet the mind behind Audivia's innovative QA solutions

Christian Recto - Professional Headshot

Christian Recto

Senior QA Manager

PhilippinesCall Center IndustryLean Six Sigma Certified

With over 10 years of experience in customer service and quality assurance, Christian brings deep industry expertise to revolutionize QA processes through AI-powered solutions. His passion for process improvement and data-driven decision making drives Audivia's mission to transform call center operations.

Lean Six Sigma Certified

Advanced certification in process improvement methodologies

10+ Years Experience

Extensive background in customer service and quality assurance

Senior QA Manager

Leading quality assurance initiatives in call center operations

Core Expertise
Quality AssuranceLean Six SigmaCustomer ServiceProcess ImprovementTeam LeadershipData AnalysisCall Center OperationsPerformance Management

Mission Statement

"To empower call center professionals with cutting-edge AI technology that transforms quality assurance from a manual, time-consuming process into an intelligent, data-driven system that drives continuous improvement and exceptional customer experiences."

Support Audivia's Vision

Help us continue developing innovative QA solutions and create more tools that transform the call center industry. Your support enables us to scale up our platform and build new projects that benefit quality assurance professionals worldwide.

Platform Enhancement

Develop advanced AI features, improve processing speed, and add new capabilities

Infrastructure Scaling

Upgrade servers, increase file size limits, and support more concurrent users

New QA Tools

Create additional quality assurance solutions and industry-specific features